Shipping policy
Aquawave Boutique LLC Shipping Policy
1. Introduction At Aquawave Boutique LLC, we strive to provide our customers with a seamless shopping experience, which includes efficient and reliable shipping. This Shipping Policy outlines our shipping practices and the options available to our customers.
2. Shipping Carriers We partner with several reputable shipping carriers to ensure that your orders are delivered safely and promptly. Our primary shipping carriers include:
- United States Postal Service (USPS)
- United Parcel Service (UPS)
- FedEx
- DHL Express
3. Shipping Rates and Delivery Times Shipping rates and delivery times may vary based on the destination, shipping method selected, and the weight and dimensions of the package. The following are general guidelines:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping costs will be calculated and displayed at checkout.
4. Order Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
5. Shipment Confirmation and Order Tracking Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order using the carrier’s website or through the tracking link provided in the email.
6. Shipping to P.O. Boxes Aquawave Boutique LLC ships to addresses within the U.S., including P.O. Boxes. Orders shipped to P.O. Boxes will be delivered by USPS.
7. International Shipping We currently do not offer international shipping. We only ship to addresses within the United States.
8. Shipping Restrictions Certain products may be subject to additional shipping restrictions due to size, weight, or destination. We reserve the right to restrict shipping for specific items and destinations.
9. Lost or Damaged Packages Aquawave Boutique LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
10. Shipping Insurance We offer shipping insurance options at an additional cost to protect against lost or damaged packages. This option can be selected during the checkout process.
11. Address Accuracy Please ensure that all shipping information is accurate and complete at the time of order. We are not responsible for orders that are delayed or returned due to incorrect or incomplete addresses.
12. Contact Information For any questions or concerns regarding our shipping policy, please contact us at:
- Email: roxy@aquawaveboutique.com
- Phone: +1 (787) 671-5209
13. Updates to this Policy We may update this Shipping Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page.
14. Governing Law This Shipping Policy is governed by the laws of the State of Florida, without regard to its conflict of law principles.